Terms and Conditions

Welcome to PredLabs (https://www.predlabs.in/). By accessing our website or using our services (including lab test bookings, home sample collection, and report analysis), you agree to comply with and be bound by the following terms.

‍1. General Services
‍1.1. PredLabs provides diagnostic laboratory services, health screening packages, and medical report analysis.
1.2. The services are available to individuals who are at least 18 years old or under the supervision of a legal guardian.
1.3. PredLabs reserves the right to modify or discontinue any service without prior notice.

‍2. Medical Disclaimer
‍2.1. Non-Medical Advice: The content on this website and the report analysis are for informational purposes only. They do not constitute medical advice, diagnosis, or treatment.
2.2. Professional Consultation: Always seek the advice of a qualified physician regarding any medical condition. Do not disregard professional medical advice because of something you read on this platform.

‍3. Bookings and Payments
‍3.1. Users can book tests via the website or partner platforms.
3.2. Accurate Information: You must provide accurate personal and health information. PredLabs is not liable for incorrect results arising from inaccurate user data.
3.3. Payments: All fees must be paid at the time of booking or during home collection as specified. Prices are subject to change.

‍4. Home Sample Collection
‍4.1. Our phlebotomists will visit the provided address at the scheduled time.
4.2. Users are responsible for following pre-test instructions (e.g., fasting). Failure to do so may result in inaccurate results or the need for a re-test at an additional cost.

‍5. Cancellation and Refunds
‍5.1. Cancellations made 2 hours prior to the scheduled slot may be eligible for a full refund.
5.2. No refunds will be issued once the sample has been collected or processed.

‍6. Limitation of Liability
‍6.1. While we adhere to NABL and ISO standards, PredLabs shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or reliance on diagnostic reports.

‍7. Governing Law
‍These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.